Our Cookie Policy
This page explains what cookies we place on your device when you visit gamblezen-au.com, why we use them, how long they stay and how you switch them off.
What Cookies Actually Are
Cookies are small text files a website stores on your browser or device. When you open gamblezen-au.com, our server sends them to your browser and the browser sends them back on each later visit. That back-and-forth lets us keep you logged in, remember your preferences and understand how the site performs.
We set cookies only to run the casino and improve it. We do not use cookies to build profiles of you as a person outside our own service, and we never sell cookie data to anyone.
The Four Cookie Types We Set
Strictly necessary
These keep the casino working. Session cookies identify your active login so you do not have to sign in on every page, authentication cookies protect your account, and security cookies guard against fraud and session hijacking. The site cannot function without them, so they are exempt from consent.
Functional Cookies We Rely On
Functional cookies remember choices you make: your language, your preferred currency (AUD by default for Australian players), game filters and whether you have dismissed a promotion banner. Without them you would reset these settings every visit.
Analytics cookies aggregate how visitors move through the site, such as which pages load slowly or where players drop off during a deposit. We read the aggregate numbers, not individual browsing histories. Marketing cookies support retargeting, so a promo such as our Friday reload or the welcome package appears in ads after you leave the site, capped so you are not spammed.
Cookie names we commonly set:
| Cookie type | Example names | Purpose | Duration |
|---|---|---|---|
| Session | gsid, PHPSESSID | Keeps you logged in during a visit | Session |
| Security | csrf_token, device_id | Blocks fraudulent logins | 365 days |
| Preference | lang_pref, currency_pref | Remembers language and AUD setting | 365 days |
| Analytics | _ga, _gid | Aggregated traffic stats | 90 days |
| Marketing | ads_id, rt_pixel | Retargeting promos | 30 days |
Cookies From Third Parties
Some cookies on our pages come from other companies whose tools we embed. We allow three categories: analytics providers who measure site performance for us, advertising networks that serve our promotional campaigns, and payment providers whose services confirm transactions when you deposit or withdraw via Visa, Mastercard, Skrill or crypto options.
We vet each third party before it goes live on our site, list it in our consent tool and hold it to the same data-protection standards we apply to ourselves. Third parties cannot use our pages to set anything beyond the purposes you agreed to.
How You Control Your Choices
Our consent banner
On your first visit a banner appears at the bottom of the screen. You can accept all categories or press Manage preferences to leave analytics and marketing switched off while keeping the necessary and functional ones. Reopen the banner any time via the Cookie settings link in the footer.
How Long Cookies Stay Put
Session cookies delete themselves the moment you close your browser. Persistent cookies last for a fixed term and then expire automatically. Security and preference cookies persist for up to 365 days so you stay recognised on a trusted device. Analytics cookies run for 90 days, and marketing cookies for 30 days, the shortest lifespan we allow. You can clear everything sooner from your browser settings at any point.
What Happens If You Block
Refusing analytics and marketing cookies changes nothing about gameplay: every one of our 10,000+ titles, live tables and promotions works the same. Blocking strictly necessary cookies is a different story. Without them you cannot stay logged in, deposits and withdrawals fail verification, and some pages may not load correctly. If something breaks after you change cookie settings, re-enable the necessary category first and reload.
Changes We May Make
We review this policy whenever we add a tool or change a provider. When a change materially affects your choices we update the version date at the top of this page, adjust the consent banner and, for significant updates, email registered players. Continuing to use gamblezen-au.com after an update means you accept the revised policy. Questions about any of it? Our live chat runs 24/7 and [email protected] is monitored around the clock.
Frequently Asked Questions
Do I have to accept marketing cookies to play?
No. Necessary and functional cookies keep the casino running; marketing cookies only affect promo ads you see elsewhere.
Can I withdraw my consent later?
Yes. Open Cookie settings in the footer or clear cookies in your browser to reset the banner on your next visit.
Are cookies the same as my personal data?
Cookies store identifiers, not your ID documents or payment details. KYC documents are handled separately under our privacy policy.
Do you use cookies to spot problem gambling?
We use account data and session reminders for responsible gambling. Cookies are not part of that process.